A relationship-led practice
About Revolutionary IT
At Revolutionary IT, the work starts with a personal conversation. David Pitts, Chief Customer Officer, helps bring the people, providers and technology around a client into one clear view.
Dallas · relationships first
Build trust before it is needed.
The first conversation is about your priorities, the people already involved and where responsibilities meet. From there, the relationship can help make the environment easier to understand and coordinate.
Existing IT, security, residential technology and telecom providers can remain part of the picture. The aim is to make ownership and handoffs clearer around the client.
A considered standard
Discreet in practice.
Confidence is earned through the way the relationship is handled, not through noise or unsupported promises.
Privacy
Use appropriate channels and share only the information needed for the work.
Clear ownership
Make responsibilities, provider roles and decision paths easier to see.
Continuity
Keep office, residence, people and technology in view as circumstances change.
The principle
Discreet protection. Absolute confidence.
Start with the people and systems involved. Agree what matters, who owns each part and how to move forward.
A private introduction
Start with a conversation.
Share only what is needed to arrange a next step. Keep sensitive personal, financial and security details for an appropriate private discussion.
