Privacy Policy – Revolutionary IT, LLC

Last updated: January 24, 2026

Revolutionary IT (“we,” “us,” or “our”) provides information technology support, managed services, cybersecurity, and related professional services. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, or use our services.

1. Information We Collect

We may collect the following types of information:

A. Personal & Business Information

Name
Company name
Email address
Phone number
Billing and contact information
Any information you submit via forms, email, phone, or support requests

B. Technical & Support Information

When providing IT services, we may collect or have access to:

Device information (computer name, IP address, OS version)
Network and system information
Log files and diagnostic data
Support tickets and service history
Security and monitoring alerts

C. Website Usage Information

IP address
Browser type
Pages visited
Time and date of visit
Referring websites

This data is used for analytics, security, and service improvement.

2. How We Use Your Information

We use information to:

Provide IT support, managed services, and cybersecurity services
Respond to inquiries and support requests
Monitor, maintain, and secure client systems
Communicate about services, issues, or account matters
Improve our website, services, and customer experience
Comply with legal and contractual obligations

3. Client Data & Confidentiality

Revolutionary IT may have access to client data while performing IT services.

We do not claim ownership of client data.
We access client data only as necessary to provide services, support, security, or troubleshooting.
We treat all client data as confidential.
We implement administrative, technical, and physical safeguards to protect client information.

4. How We Protect Your Information

We use industry-standard security measures including:

Access controls and authentication
Secure remote access tools
Encryption where appropriate
Internal policies and staff training
Monitoring and security best practices

However, no method of transmission or storage is 100% secure.

5. Sharing of Information

We do not sell or rent your personal or business information.

We may share information only:

With trusted vendors or partners necessary to provide services (e.g., cloud, backup, security providers)
When required by law or legal process
To protect our rights, property, or security, or that of our clients

All partners are required to maintain confidentiality.

6. Cookies & Website Tracking

Our website may use cookies or similar technologies to:

Improve functionality
Analyze traffic and usage
Enhance user experience

You can disable cookies in your browser settings.

7. Data Retention

We retain:

Client and support data only as long as necessary for business, legal, or contractual purposes
Website data according to standard analytics retention practices

8. Your Rights & Choices

You may:

Request access to your personal information
Request correction or deletion of your data (where legally and contractually permitted)
Request that we stop contacting you

Requests can be made using the contact information below.

9. Third-Party Services

We may use third-party services such as:

Hosting providers
Backup and security platforms
Remote management and monitoring tools
Analytics services (e.g., Google Analytics)

These providers may process data according to their own privacy policies and contractual obligations.

10. Children’s Information

Our services and website are not intended for children under 13. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

12. Contact Information

If you have questions about this Privacy Policy, contact us:

Revolutionary IT
Dallas, Texas
Email: info@revolutionaryit.com
Phone: (877) 373-7887