IT department, outsourced
Managed IT Services
Proactive monitoring, unlimited helpdesk, vendor management, and strategic guidance under one flat monthly fee. We become your IT department — without the headcount.
IT department, outsourced
Proactive monitoring, unlimited helpdesk, vendor management, and strategic guidance under one flat monthly fee. We become your IT department — without the headcount.
Scope
Why us
Per-user pricing locked for your contract term. No surprise invoices.
Critical issues get a senior engineer within 15 minutes, 24/7.
Quarterly strategy reviews — IT roadmap aligned to business goals.
Live dashboard with every ticket, alert, and change.
FAQ
Break-fix charges hourly when something breaks — which creates a misalignment of incentives. Managed IT charges a flat fee and rewards us for keeping things running. Most clients see 60–80% fewer total tickets within six months.
Usually no. We complement internal IT for companies above ~75 employees — handling tier 1 noise, after-hours, vendor management, and strategy — so your internal person can focus on business projects.
Most onboards take 2–4 weeks. Week 1: documentation and monitoring deployment. Week 2: user training and helpdesk handoff. Weeks 3–4: knowledge transfer and stabilization.
Tell us a bit about your environment and we’ll send a tailored proposal.